Terms of service
Akebono Tokyo Drive – Terms & Conditions
By booking and participating in any tour operated by Akebono Tokyo Drive (operated under Akebono Co., Ltd.), you agree to the following terms and conditions:
1. Bookings and Payments
All bookings are confirmed upon receipt of full payment.
2. Cancellation Policy
Cancellations made more than fourteen (14) days prior to the scheduled tour date are eligible for a full refund.
Cancellations made within fourteen (14) days of the scheduled tour date are non-refundable.
Bookings made within fourteen (14) days of the tour date are considered last-minute bookings and are non-refundable from the time of confirmation.
Failure to attend the tour without prior notice (“no-show”) will result in 100% forfeiture of the booking amount.
For full details, conditions, and exceptions, please refer to our Refund Policy.
3. Rescheduling
Rescheduling requests within fourteen (14) days of the tour date may be considered at the sole discretion of Akebono Tokyo Drive and are subject to availability. Approval is not guaranteed.
4. Driver Eligibility
Drivers must hold a valid license recognized in Japan. This includes either:
An International Driving Permit (IDP) issued under the Geneva Convention, or
A valid driver’s license with an official Japanese translation (for eligible countries)
Customers are responsible for ensuring compliance with all legal driving requirements and must present valid documentation on the day of the tour. Failure to do so will result in denial of participation without refund.
5. Vehicle Operation Responsibility
Customers must be confident and experienced in operating the selected vehicle type, including manual transmission where applicable. Akebono Tokyo Drive is not responsible for issues arising from lack of experience.
6. Driving Conduct
Participants must operate vehicles responsibly and with mechanical care. Reckless driving, excessive revving, clutch abuse, or unsafe behavior is strictly prohibited and may result in immediate termination of the tour without refund.
7. Liability and Damages
Insurance is included in the tour price and covers major damages and serious incidents. Minor damages or damages resulting from negligence may not be covered.
Customers are financially responsible for such damages. Applicable charges are outlined in the consent form signed prior to the tour.
8. Security Deposit / Insurance Excess
Akebono Tokyo Drive reserves the right to require a security deposit prior to the tour. This may be used to cover damages, insurance excess, or additional costs.
9. Traffic Violations, Fines, and Tolls
Customers are fully responsible for any traffic violations, fines, tolls, or penalties incurred during the tour. Additional administrative fees may apply.
10. Accidents and Incidents
In the event of an accident or incident, customers must follow all instructions provided by Akebono Tokyo Drive staff and comply with Japanese law. Failure to do so may result in full liability.
11. Route and Experience Variations
Tour routes may vary depending on weather, traffic conditions, the day of the week, and operational factors. Tours operate in most weather conditions unless deemed unsafe.
Akebono Tokyo Drive reserves the right to modify or terminate the tour for safety or operational reasons without refund.
12. Punctuality
Customers must arrive on time at the designated meeting point. Late arrival may result in reduced tour time or denial of participation without refund.
13. Right to Refuse Service
Akebono Tokyo Drive reserves the right to refuse participation to any individual deemed unfit, including cases of intoxication, unsafe behavior, or failure to follow instructions. No refund will be issued.
14. Passengers
Passengers may join where applicable and must follow all safety instructions at all times.
15. Personal Belongings
Akebono Tokyo Drive is not responsible for loss, theft, or damage to personal belongings.
16. Media Usage
Photos and videos may be taken during the tour and used for promotional purposes unless the customer requests otherwise in writing prior to the experience.
17. Vehicle Availability
Specific vehicles are not guaranteed. In the event of mechanical issues or unforeseen circumstances, a similar vehicle may be provided without refund.
18. Third-Party Liability
Akebono Tokyo Drive is not responsible for damages, delays, or incidents caused by third parties.
19. Credit Card Authorization
Customers authorize Akebono Tokyo Drive to charge additional costs, including damages, fines, or fees, to the provided payment method.
20. Force Majeure
Akebono Tokyo Drive is not liable for cancellations or changes due to events beyond its control, including weather, accidents, road closures, or government restrictions.
21. Language
All terms and instructions are provided in English. Customers confirm they understand them sufficiently to participate safely.
22. Governing Law
These terms are governed by the laws of Japan. Any disputes shall be subject to the exclusive jurisdiction of Japanese courts.
23. Agreement to Terms
By completing a booking, the customer confirms that they have read, understood, and agreed to these terms and conditions.